Pricing & FAQ

What are the costs involved?

All costs are GST inclusive.

- Initial consultation 230

- Follow up consultation 170

- 6 months revisit or new conditions 195

- Teleconsultation for new patients or new conditions 205

- Phone review for existing patients 150

- Script fee (each) 27.5

- Acupuncture 45

- Photobiomodulation (laser therapy) 55

- Titre testing 265 ($65 discount when added to any standard consultations)

- Specialised diet formulations 130

Any herbal medications or supplements prescribed are charged separately.

Specialised dietary formulations are followed up in writing via email.

What are the fees if I book two pets in on the same day? 

$15 discount is given for the second consultation during the same day.

Note: You will need to book out two consecutive appointment time slots.

Can I claim your consultation fees from my pet insurance?

Yes. Depending on your individual's policies and cover, some pet insurance will also cover costs of herbal medicine.

Do you do house calls for standard veterinary procedures and/or euthanasia?

Unfortunately, no.

Do you offer teleconsultations?

Yes! You can book your appointment via my appointment scheduler!

Make sure you select "Telehealth Consultation".

Can you call me to discuss about my pet's condition before I book an appointment?

Any discussion relating to an individual pet’s medical condition is considered a consultation. Without physically examining your pet and assessing their clinical history, providing specific advice based solely on a phone conversation may be based on incomplete information and could lead to inaccurate or unhelpful recommendations.

For this reason, we recommend booking a formal consultation so that your pet’s condition can be properly assessed and appropriate advice can be provided.

What are your thoughts on vaccination, routine parasitic control prophylaxis for my pet?

A face to face consultation with yourself and your pet is legally required for any veterinary advice. There is no one-size fits all approach and my recommendations must also suit your pet's health status/ ongoing medical conditions.

What natural alternatives do you offer for worming and flea control?

Please refer to my Holistic Pet Health range regarding natural flea/tick and intestinal worming control.

Can herbal medicine be used to support patients with cancer?

There are many herbs that have been studied for their potential effects on cancer cells. However, herbal medicine should be carefully selected and individualised rather than based on a generalised list of herbs found online.

Traditional Chinese Veterinary Medicine (TCVM) provides a framework for developing an herbal formula according to each patient’s individual needs and constitution. Factors such as digestive health, overall strength, and sensitivity to herbs are taken into consideration. For example, some patients may tolerate stronger herbal ingredients, while others may benefit from herbs that first support and strengthen digestive function.

Unlike conventional treatment protocols, holistic medicine does not follow a single standardised approach for every patient. Each patient is assessed as an individual, taking into account their overall health, clinical presentation, and specific circumstances, rather than simply the type or origin of their cancer.

Why is a formal consultation necessary?

Medical advice provided by email, without physically examining your pet, is necessarily based on limited information and may involve assumptions that can lead to an inaccurate or incomplete assessment. A physical examination and detailed consultation allow us to properly evaluate your pet’s condition, understand the full clinical picture, and provide appropriate recommendations.

To ensure we arrive at the most accurate assessment and appropriate treatment plan for your pet, a formal consultation is required.

If your pet has been seen previously and their symptoms have changed, we recommend arranging a follow-up consultation so that their current condition can be properly reassessed.

What tests do you offer?

Most tests via a local laboratory, not limited to:

  1. Canine & Feline Health profiles (CBC, Biochemistry, Thyroid panels)
  2. Urinalysis, including cultures & sensitivities
  3. Biopsies of skin lumps (fine needle aspirates)
  4. Titre-testing; canine parvovirus & distemper virus
  5. Faecal analysis & PCR 
  6. Including any other specific organ function tests.

My dog has just been diagnosed with IVDD (Interveterbrae Disc Disease), are you able to help?

Advanced diagnostic imaging, such as X-rays, CT scans, and/or MRI, may be recommended to help determine whether surgery is an appropriate treatment option and to provide a clearer understanding of the underlying condition.

Where surgery is not considered appropriate or feasible, acupuncture should ideally be incorporated into the treatment plan as early as possible. In general, outcomes may be more favourable when acupuncture, with or without herbal therapy, is commenced within the first 24–36 hours following the onset of symptoms.